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 The week of March 13, Firelands Electric will be conducting its annual member satisfaction survey. Randomly selected co-op members will be contacted by phone or email to participate.
Petitions to become a trustee candidate to represent board districts 1, 3, and 6 are due March 24.    READ MORE
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Receive Alerts

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With the help of modern technology, it's faster and easier than ever to communicate with your cooperative.

RECEIVE OUTAGE NOTIFICATIONS directly to your cell phone or e-mail address using Firelands Electric Cooperative's SmartHub. This convenient desktop and mobile application gives members the ability to report power outages, receive outage updates and information on planned power interruptions, be notified about important account information, and much more. Complete instructions can be found here.

SmartHub offers a convenient mobile application that allows members to access their Firelands Electric account and energy use information anytime, anywhere on their Android or Apple mobile device. Firelands' mobile app allows members to easily report power outages, pay their bill, view monthly electricity use and history, and sign up to receive notifications about account activity via email or text messaging. And with text messaging, members get notices in real-time — giving them information on outages, peak alerts, etc. as they happen. Click here to download the app today.

As always, members may also report outages to the cooperative by calling Firelands Electric's outage hotline at 1-800-533-8658.

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About Us

Firelands Electric Cooperative is a member-owned, not-for-profit electric utility serving more than 9,100 homes and businesses in rural areas of Ashland, Huron, Lorain, and Richland counties.

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Contact Info

Firelands Electric Cooperative, Inc.
103 Industrial Drive | P.O. Box 32
New London, OH 44851
Outages: 1-800-533-8658
Office: 419-929-1571
Office Fax: 419-929-8550
Operations Dept. Fax: 419-929-5122

Office Hours

Monday-Friday
7:30 a.m. - 4:00 p.m.

Emergency service is available 24/7
by calling 1-800-533-8658

©2023 Firelands Electric Cooperative. All Rights Reserved.

  • Account
    • Account Access - SmartHub
    • Capital Credits
    • Change Service
    • Energy Assistance Programs
    • Meters and Billing
    • Payment Options
    • Rates & Service Charges
    • SmartHub 101
  • Community
    • Cedar Point Discount Tickets
    • Contests
    • Co-op Connections
    • Ronald McDonald House
    • Safety Education
    • Scholarship Opportunities
    • TicketsAtWork
    • USO Ohio
    • Youth Tour Experience
    • A Team Academic Excellence
  • Energy Efficiency
    • Energy Education
    • Kids Zone
    • Local Contractor Lists
    • Member Programs & Rebates
    • Load Management
  • Outages
  • Safety & Line Clearance
    • Electrical Safety
    • Emergency Safety Training
    • Generator Safety
    • Grain Bin Safety
    • Meter Tampering Notification
    • Outdoor Electrical Safety & OUPS
    • Right-of-Way Program & Trees
    • Service Entrance Diagrams
    • Storm Safety
  • Your Cooperative
    • About Us
    • Annual Meeting of Members
    • Board of Trustees
    • Cooperative Elections
    • Code of Regulations
    • Cooperative History
    • Cooperative Principles
    • Economic Development
    • Employees and Staff
    • News & Updates
    • Ohio Cooperative Living Magazine
    • Operation Round Up
    • Privacy Policy
    • Political Action Network
    • Statement of Nondiscrimination
  • Your Power
    • Firelands Electric Service Territory
    • Power Supply
    • Renewable Energy
    • OurSolar Community Program