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 The week of March 13, Firelands Electric will be conducting its annual member satisfaction survey. Randomly selected co-op members will be contacted by phone or email to participate.
Petitions to become a trustee candidate to represent board districts 1, 3, and 6 are due March 24.    READ MORE
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Rates & Service Charges

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Firelands Electric Cooperatives is meticulous in regularly calculating costs to serve our members. This includes the total revenues needed, which fluctuate depending on the amount of electricity used and the cost of generation and transmission. Estimating the amount of power that members will use enables the cooperative to determine what the rates should be, which is reviewed annually. By continually monitoring our controllable expenses, Firelands Electric is able to provide affordable and reliable power with cost-based rates.

As costs rise, your cooperative must adjust rates in order to finance necessary construction, repairs, and replacements for your distribution system so you will continue to receive the excellent service reliability you expect and deserve. Firelands Electric employs a dedicated, well-trained and well-equipped group of people who work hard to deliver exceptional value for your energy dollars. As a not-for-profit cooperative business, our goal is to provide excellent electric service at cost to our members.

Your trustees and all of your employees understand that finances are especially difficult for many of our members in these difficult economic times, and we are controlling and reducing costs where we can. However, we cannot put off system repairs, right-of-way maintenance or the replacement of equipment. Cutting or postponing in these areas is a false savings, which will cost much more in the long run.

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About Us

Firelands Electric Cooperative is a member-owned, not-for-profit electric utility serving more than 9,100 homes and businesses in rural areas of Ashland, Huron, Lorain, and Richland counties.

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Contact Info

Firelands Electric Cooperative, Inc.
103 Industrial Drive | P.O. Box 32
New London, OH 44851
Outages: 1-800-533-8658
Office: 419-929-1571
Office Fax: 419-929-8550
Operations Dept. Fax: 419-929-5122

Office Hours

Monday-Friday
7:30 a.m. - 4:00 p.m.

Emergency service is available 24/7
by calling 1-800-533-8658

©2023 Firelands Electric Cooperative. All Rights Reserved.

  • Account
    • Account Access - SmartHub
    • Capital Credits
    • Change Service
    • Energy Assistance Programs
    • Meters and Billing
    • Payment Options
    • Rates & Service Charges
    • SmartHub 101
  • Community
    • Cedar Point Discount Tickets
    • Contests
    • Co-op Connections
    • Ronald McDonald House
    • Safety Education
    • Scholarship Opportunities
    • TicketsAtWork
    • USO Ohio
    • Youth Tour Experience
    • A Team Academic Excellence
  • Energy Efficiency
    • Energy Education
    • Kids Zone
    • Local Contractor Lists
    • Member Programs & Rebates
    • Load Management
  • Outages
  • Safety & Line Clearance
    • Electrical Safety
    • Emergency Safety Training
    • Generator Safety
    • Grain Bin Safety
    • Meter Tampering Notification
    • Outdoor Electrical Safety & OUPS
    • Right-of-Way Program & Trees
    • Service Entrance Diagrams
    • Storm Safety
  • Your Cooperative
    • About Us
    • Annual Meeting of Members
    • Board of Trustees
    • Cooperative Elections
    • Code of Regulations
    • Cooperative History
    • Cooperative Principles
    • Economic Development
    • Employees and Staff
    • News & Updates
    • Ohio Cooperative Living Magazine
    • Operation Round Up
    • Privacy Policy
    • Political Action Network
    • Statement of Nondiscrimination
  • Your Power
    • Firelands Electric Service Territory
    • Power Supply
    • Renewable Energy
    • OurSolar Community Program