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 The week of March 13, Firelands Electric will be conducting its annual member satisfaction survey. Randomly selected co-op members will be contacted by phone or email to participate.
Petitions to become a trustee candidate to represent board districts 1, 3, and 6 are due March 24.    READ MORE
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Energy Assistance Programs

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The following agencies may be able to assist you with your delinquent electric bill. It takes time for agencies to act on each request, so contact them now and don't wait until your service is disconnected. You may also want to check with local Red Cross, Salvation Army or Veteran's Services. Several church private community agencies also may help in case of severe emergency.

Community Action Commission (CAC)
Agencies in Ashland, Huron, Lorain, and Richland Counties may be able to help with delinquent electric bills. Click here for local assistance contact information.

Home Energy Assistance Program (HEAP)
Agencies in Ashland, Huron, Lorain, and Richland Counties may be able to help with delinquent electric bills. Click here for local assistance contact information.

Home Rehabilitation Programs
Federal home rehabilitation programs, sponsored by the Ohio Department of Development, are available throughout the state. The Community Housing Improvement Program (CHIP) offers home rehabilitation and home repair services. Home Weatherization Assistance Program (HWAP) is a residential energy efficiency program that reduces the energy use of income-eligible households. Click here to learn more about applying for funding.

Job and Family Services
Agencies in Ashland, Huron, Lorain, and Richland Counties may be able to help with delinquent electric bills. Click here for local assistance contact information.

United Way's 2-1-1
2-1-1 is a phone line for information and referral to area resources and services. It is a free, 24-hour service so you get the help you need when you need it. 2-1-1 serves Cuyahoga, Allen, Ashland, Belmont, Crawford, Geauga, Holmes, Huron, Lawrence, Marion, Medina, Portage, Van Wert, Wayne and Wyandot Counties. Click here to get more information.

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About Us

Firelands Electric Cooperative is a member-owned, not-for-profit electric utility serving more than 9,100 homes and businesses in rural areas of Ashland, Huron, Lorain, and Richland counties.

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Contact Info

Firelands Electric Cooperative, Inc.
103 Industrial Drive | P.O. Box 32
New London, OH 44851
Outages: 1-800-533-8658
Office: 419-929-1571
Office Fax: 419-929-8550
Operations Dept. Fax: 419-929-5122

Office Hours

Monday-Friday
7:30 a.m. - 4:00 p.m.

Emergency service is available 24/7
by calling 1-800-533-8658

©2023 Firelands Electric Cooperative. All Rights Reserved.

  • Account
    • Account Access - SmartHub
    • Capital Credits
    • Change Service
    • Energy Assistance Programs
    • Meters and Billing
    • Payment Options
    • Rates & Service Charges
    • SmartHub 101
  • Community
    • Cedar Point Discount Tickets
    • Contests
    • Co-op Connections
    • Ronald McDonald House
    • Safety Education
    • Scholarship Opportunities
    • TicketsAtWork
    • USO Ohio
    • Youth Tour Experience
    • A Team Academic Excellence
  • Energy Efficiency
    • Energy Education
    • Kids Zone
    • Local Contractor Lists
    • Member Programs & Rebates
    • Load Management
  • Outages
  • Safety & Line Clearance
    • Electrical Safety
    • Emergency Safety Training
    • Generator Safety
    • Grain Bin Safety
    • Meter Tampering Notification
    • Outdoor Electrical Safety & OUPS
    • Right-of-Way Program & Trees
    • Service Entrance Diagrams
    • Storm Safety
  • Your Cooperative
    • About Us
    • Annual Meeting of Members
    • Board of Trustees
    • Cooperative Elections
    • Code of Regulations
    • Cooperative History
    • Cooperative Principles
    • Economic Development
    • Employees and Staff
    • News & Updates
    • Ohio Cooperative Living Magazine
    • Operation Round Up
    • Privacy Policy
    • Political Action Network
    • Statement of Nondiscrimination
  • Your Power
    • Firelands Electric Service Territory
    • Power Supply
    • Renewable Energy
    • OurSolar Community Program