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 The week of March 13, Firelands Electric will be conducting its annual member satisfaction survey. Randomly selected co-op members will be contacted by phone or email to participate.
Petitions to become a trustee candidate to represent board districts 1, 3, and 6 are due March 24.    READ MORE
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Capital Credits

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Being a not-for-profit organization that is owned by its members, Firelands Electric provides its member-Money Pileowners electric service at cost. Money to cover the cooperative’s day-to-day operating costs — maintaining, repairing, and constructing the electric distribution system — comes directly from the members paying their electric bills. At the end of the year, Firelands Electric subtracts expenses from the amount of money collected, and the remaining balance is called the margin. Any margin the cooperative makes — the money left over after all the bills are paid — is allocated back to the members’ capital credit accounts.

Firelands Electric allocates the margin as capital credits to each member based on the amount of electricity they purchased throughout the year. These capital credits represent each member’s ownership in the cooperative. As a member, you are investing in the efficient operation of your electric cooperative.

When we meet the financial requirements stated in our loan documents, and when our board of trustees determines it is financially feasible, we retire, or refund, capital credits back to our members.

Capital credits that are allocated, but unretired, are used to maintain, improve, and expand our electrical system and meet our other operating expenses. The cooperative invests the money in new poles, wire, transformers, substations, equipment, and other infrastructure in order to provide a reliable supply of cost-effective electric power. This reduces the necessity to borrow money and helps us provide dependable electric service.

Since 1948, Firelands Electric Cooperative has refunded over $18.3 million in capital credits. Refunds to current members are issued as credits on members' bills rather than issued as checks. Applying capital credit refunds to members' monthly electric bills is a more efficient way of refunding capital credits because it saves on postage and printing costs. Former members who lived in the co-op’s service territory during this period will receive a check. It’s pertinent for members who move out of Firelands Electric’s service area to provide the co-op with updated contact information to ensure that any capital credits owed to them in the future will be sent to the correct address.

Click HERE for helpful FAQs about capital credits and how they are allocated. When capital credits or other payments from Firelands Electric Cooperative have gone unclaimed for more than four years, such funds become an irrevocable gift to the cooperative. According to Article VIII, Section 3, of the cooperative's Code of Regulations, a claim must be made within 60 days of the second publication in Ohio's Cooperative Living magazine.

Click HERE to view the cooperative's 2022 Unclaimed Funds listing.

Firelands Electric operates in accordance with seven Cooperative Principles. To obtain additional information regarding capital credits, contact us HERE, call 1-800-533-8658, or check out the video below.

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About Us

Firelands Electric Cooperative is a member-owned, not-for-profit electric utility serving more than 9,100 homes and businesses in rural areas of Ashland, Huron, Lorain, and Richland counties.

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Contact Info

Firelands Electric Cooperative, Inc.
103 Industrial Drive | P.O. Box 32
New London, OH 44851
Outages: 1-800-533-8658
Office: 419-929-1571
Office Fax: 419-929-8550
Operations Dept. Fax: 419-929-5122

Office Hours

Monday-Friday
7:30 a.m. - 4:00 p.m.

Emergency service is available 24/7
by calling 1-800-533-8658

©2023 Firelands Electric Cooperative. All Rights Reserved.

  • Account
    • Account Access - SmartHub
    • Capital Credits
    • Change Service
    • Energy Assistance Programs
    • Meters and Billing
    • Payment Options
    • Rates & Service Charges
    • SmartHub 101
  • Community
    • Cedar Point Discount Tickets
    • Contests
    • Co-op Connections
    • Ronald McDonald House
    • Safety Education
    • Scholarship Opportunities
    • TicketsAtWork
    • USO Ohio
    • Youth Tour Experience
    • A Team Academic Excellence
  • Energy Efficiency
    • Energy Education
    • Kids Zone
    • Local Contractor Lists
    • Member Programs & Rebates
    • Load Management
  • Outages
  • Safety & Line Clearance
    • Electrical Safety
    • Emergency Safety Training
    • Generator Safety
    • Grain Bin Safety
    • Meter Tampering Notification
    • Outdoor Electrical Safety & OUPS
    • Right-of-Way Program & Trees
    • Service Entrance Diagrams
    • Storm Safety
  • Your Cooperative
    • About Us
    • Annual Meeting of Members
    • Board of Trustees
    • Cooperative Elections
    • Code of Regulations
    • Cooperative History
    • Cooperative Principles
    • Economic Development
    • Employees and Staff
    • News & Updates
    • Ohio Cooperative Living Magazine
    • Operation Round Up
    • Privacy Policy
    • Political Action Network
    • Statement of Nondiscrimination
  • Your Power
    • Firelands Electric Service Territory
    • Power Supply
    • Renewable Energy
    • OurSolar Community Program