10/29/15 — Firelands Electric Cooperative values our members’ privacy. In order to meet new privacy standards, the co-op is updating its procedures for taking payments over the phone. During the transition period, some minor delays may occur. Automatic bank draft and SmartHub online payments will not be affected. We appreciate your patience as the co-op makes this adjustment to a more secure telephone payment process.
Firelands Electric Cooperative is a member-owned, not-for-profit electric utility serving more than 9,000 homes and businesses in rural areas of Ashland, Huron, Lorain and Richland counties. The co-op ranks among the highest energy utilities in the country for customer satisfaction. It was founded in 1936 to provide electricity to areas not served by municipal utilities and deemed too expensive to serve by investor-owned utilities. Firelands Electric Cooperative is a Touchstone Energy Partner that operates as a not-for-profit entity, with annual margins allocated and eventually returned to members in the form of capital credits.